Can I use reward coupons with other coupons / promotions for an order?
Unfortunately, a reward coupon cannot be combined with other coupons / promotions. In other words, only one coupon / promotion can be used per order.
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How do I use my points?
You can use your points to redeem reward coupons through the Spigen Rewards widget located on the bottom left of the website. There are three different rewards available to redeem - $5, $10, and $20 vouchers - which can be used on your future order.
What happens if I cancel or return an order that I used my reward coupon on?
The amount of reward points used to redeem that reward coupon will be credited back to your account.
Do Spigen Reward points expire?
Spigen Reward points will expire on a rolling basis if you have not made a purchase within the last 2 years (24 months). Your points will remain as long as you have made a purchase within the last 24 months. We will notify you through email 10 days ...
How can I cancel my order?
We're sorry to hear that you'll be cancelling your order with us! We have cancellation window of 2 hours from the purchase timestamp. If the order was placed within the last 2 hours, you can click on the Order Status button on the order confirmation ...
Can I make changes to my order?
We do apologize for the inconvenience, however, we are unable to make changes to your order. If your order has not been processed out yet, what we can do is cancel the current order so you can make a brand new order with which you prefer. However, if ...