COVID-19: Are there any changes to your return policy?
During these uncertain times, return deadlines are the last on your mind. We’ve doubled our normal 30-day return window so that all orders placed between March 1 and May 31 can be returned within 60 days of purchase. Aside from that, all return procedures will remain the same.
Can I make changes to my order?
We do apologize for the inconvenience, however, we are unable to make changes to your order. If your order has not been processed out yet, what we can do is cancel the current order so you can make a brand new order with which you prefer. However, if ...
COVID-19: How is Spigen helping with Covid-19 relief? How can I help?
All Spigen branded web stores (www.spigen.com, www.caseologycases.com, and www.cyrillcase.com) are partnering with Direct Relief, a humanitarian aid organization that coordinates with public health officials, non profit organizations, and businesses ...
What is the Returns Policy for products purchased from the Official Spigen eBay or Amazon stores?
Our Official Spigen Amazon and eBay stores will have the same great 30-Day Returns policy! If you would like to make a request for an Amazon return please contact our Amazon Team at CS@spigen.com. Or, use the Amazon Returns Center by clicking here! ...
COVID-19: How should I disinfect my case?
Here are some suggestions that can keep your device safe during these times: Phones should be powered down, unplugged, and removed from its case. Apple and Samsung recommend wiping devices with 70% isopropyl alcohol using a soft microfiber cloth. For ...
COVID-19: Will my order experience any delays?
Here at our California shipping center, our warehouse employees are taking extra safety precautions while making sure orders ship out with minimal processing time. We encourage you to stay up to date with your chosen courier as they may impose ...