COVID-19: Will I still be able to receive warranty assistance and customer support during the pandemic?
Of course! As always, our Customer Support Team is on stand-by (in their respective homes) to address any questions or warranty assistance. Please do not hesitate to contact us through email@example.com
or through our Customer Support Portal
, and we’ll do our best to help!
How can I receive warranty assistance for cases that include a built-in tempered glass screen protector (Hybrid 360, Pro Guard, Reventon, and Thin Fit 360)?
At this time, the screen protectors included with the Hybrid 360, Pro Guard, Reventon, and Thin Fit 360 cases are not available for purchase separately. Although we do not have screen protectors for these cases available separately for purchase, we ...
I entered the wrong shipping address for my order. Am I able to change it?
If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you. If your order has already been processed for shipment or is already in transit, we unfortunately are not able to modify the ...
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Order cut-off time is 10:00 AM PST, so any order ...
What do I do if I didn't receive my shipment?
If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can best assist you. We want to ensure that all our customers are able to receive and ...
How much will it cost to ship my order?
We offer free domestic shipping for standard orders (under 16 oz) to destinations within the contiguous United States! For expedited shipping options or international destinations, shipping costs will vary depending on the carrier, shipping method, ...