We're sorry to hear that you'll be cancelling your order with us!

We have cancellation window of 2 hours from the purchase timestamp.

If the order was placed within the last 2 hours, you can click on the Order Status button on the order confirmation email sent out which will lead you to your order details page with option to cancel.

If you have an account with us, you can log in to your account to access the order details for cancellation.

If order is outside of the 2 hour cancellation window, you can contact our Customer Support Team with your order number, and we will look into the status of the order to see if order can be cancelled on your behalf. Please note after the 2 hour window, cancellation is not guaranteed.

If the order cannot be cancelled, we can assist you with our returns program after shipment is delivered to you. You are more than welcome to return the package to us within 30 days of purchase for a full product refund. When the package arrives, please either reject the package, or mark the unopened package as "Return to Sender" and drop it off at a local post office. This will return the package back to us free of charge.