How can I check the status of my return?
You can CLICK HERE
to access our Returns page and enter your order number and email address. You will see your active returns, and you should be able to click into each item to view its progress.
How do I check my order status?
If you created an account with us, you can log into your account and on your dashboard go to "ACCOUNT". You will see a full history of your orders since the account has been active. You can find the shipping status and tracking number from there. If ...
How long can I keep my current tier status?
Members are placed into a tier based on how many points they have earned over the last 24 months. If you have earned enough points to move up a tier, we'll immediately move you up and let you know through an on-site notification. You will remain in ...
How can I cancel my order?
We're sorry to hear that you'll be cancelling your order with us! We have cancellation window of 2 hours from the purchase timestamp. If the order was placed within the last 2 hours, you can click on the Order Status button on the order confirmation ...
What payment options do you accept?
The payment options that we accept are: Credit Cards (Visa, Mastercard, Discover, and American Express) Debit Cards PayPal At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway or COD ...
How can I attain different tiers in the Spigen Rewards program?
Once a member earns 1000 points, they unlock the Elite tier and its associated benefits. Similarly, earning 2000 points will unlock the Executive tier and its associated benefits. A tier is calculated based on total points earned within the last 24 ...