How can I initiate a return?
Returning your unwanted items is simple and easy! Follow the steps below to return your item(s):
- Access our Returns page by clicking on the following link: CLICK HERE
- Enter your order number and email address associated with the order.
- Choose the item(s) you wish to return, and enter the reason for return for the item(s).
- Select the shipping method for the return. All customers who have chosen the pre-paid shipping label method will receive an email containing the shipping label (may have been sorted into your Spam folder). Please note that the cost of the pre-paid shipping label will be deducted from the refund total.
- Package the item(s) and invoice, affix the shipping label (if applicable), and drop the package off at your local post office. If you are not using a pre-paid shipping label, please ship the package to the following address:
Irvine CA 92618
We’ll take care of the rest! You should receive an email notification of the refund once we have received and processed the returned package.