I entered the wrong shipping address for my order. Am I able to change it?

I entered the wrong shipping address for my order. Am I able to change it?

If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you.
 
If your order has already been processed for shipment or is already in transit, we unfortunately are not able to modify the shipping address. We kindly recommend that you contact your local post office to arrange for a possible address change or pick-up of the package. If you are unable to receive your package, please contact our Customer Support Team and we will do our best to assist you further.
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