What do the 'approved', 'pending', and 'cancelled' statuses mean regarding my points?
Approved: These points can be redeemed on rewards immediately.
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).
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I didn’t mean to use my points to redeem rewards. Can I get them back?
Sure thing! Just contact our Customer Support Team, and we will assist you in getting your points back.
How do I earn points?
There are various ways to earn points! Just by signing up, you are given 200 points. After that, you can earn 10 points per dollar with every purchase at Spigen.com. In addition, you can earn points by following and liking on social media and ...
Do Spigen Reward points expire?
Spigen Reward points will expire on a rolling basis if you have not made a purchase within the last 2 years (24 months). Your points will remain as long as you have made a purchase within the last 24 months. We will notify you through email 10 days ...
How do I use my points?
You can use your points to redeem reward coupons through the Spigen Rewards widget located on the bottom left of the website. There are three different rewards available to redeem - $5, $10, and $20 vouchers - which can be used on your future order.
Will my existing Reward Points be carried over to the new program?
Yes, your current Reward Points will be carried over, and you will be immediately placed into one of the tiers based on total points you’ve accumulated. You can also spend your existing points for reward redemption in the new program!