What happens if I cancel or return an order that I used my reward coupon on?
The amount of reward points used to redeem that reward coupon will be credited back to your account.
Can I use reward coupons with other coupons / promotions for an order?
Unfortunately, a reward coupon cannot be combined with other coupons / promotions. In other words, only one coupon / promotion can be used per order.
How can I cancel my order?
We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of ...
Can I make changes to my order?
We do apologize for the inconvenience, however, we are unable to make changes to your order. If your order has not been processed out yet, what we can do is cancel the current order so you can make a brand new order with which you prefer. However, if ...
Do Spigen Reward points expire?
Spigen Reward points will expire on a rolling basis if you have not made a purchase within the last 2 years (24 months). Your points will remain as long as you have made a purchase within the last 24 months. We will notify you through email 10 days ...
Can you split ship my order?
Unfortunately, we are unable to split ship your order. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-ordered products. Your order will ship out once all of the items in the ...