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• How can I cancel my order?

  We're sorry to hear that you'll be cancelling your order with us! We have cancellation window of 2 hours from the purchase timestamp. If the order was placed within the last 2 hours, you can click on the Order Status button on the order confirmation ...

• How can I initiate a return?

  Returning your unwanted items is simple and easy! Follow the steps below to return your item(s): Access our Returns page by clicking on the following link: CLICK HERE Enter your order number and email address associated with the order. Choose the ...

• I entered the wrong shipping address for my order. Am I able to change it?

  If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you.   If your order has already been processed for shipment or is already in transit, we unfortunately are not able to modify the ...

• What do I do if I didn't receive my shipment?

  If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can best assist you. We want to ensure that all our customers are able to receive and ...

• Why am I being asked to pay additional charges for my international shipment?

  Please note that when purchasing any goods online, some or all of these goods may not originate in the country you reside in. Therefore the products may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across ...