When will you release a new case for my device?
We are always innovating new ideas and products here at Spigen. We try to get the news out to our customers as soon as we can. Truth be told, sometimes we aren’t too sure ourselves of just exactly when we’ll be done perfecting the final product. What we are sure of is that we want to get the word out as soon as we do find out!
If the release date is not available on our spigen.com website, check out our Facebook page or follow us on Twitter for any updates and announcements for our newest products.
You are also always welcome to check back with our
Customer Support Team for any new updates regarding your device.
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Will my existing Reward Points be carried over to the new program?
Yes, your current Reward Points will be carried over, and you will be immediately placed into one of the tiers based on total points you’ve accumulated. You can also spend your existing points for reward redemption in the new program!
How do I remove my Spigen screen protector from my device?
For our thin and flexible screen protectors (Neo Flex or Curved Crystal), try attaching tape to the corner of the screen protector and pulling it off the phone screen. If the screen protector is a little bit thicker (Tempered Glass or Full Cover ...
COVID-19: How should I disinfect my case?
Here are some suggestions that can keep your device safe during these times: Phones should be powered down, unplugged, and removed from its case. Apple and Samsung recommend wiping devices with 70% isopropyl alcohol using a soft microfiber cloth. For ...
How should I clean my case?
Generally, we suggest to our customers to clean our cases with mild soap and warm water or with a damp microfiber cloth. Most stains can be removed using these methods. The products can then be air dried or dried lightly with a paper towel. Please ...
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Order cut-off time is 10:00 AM PST, so any order ...