Why am I seeing multiple charges on my credit card statement?
If there are any multiple charges showing on your bank statement, it is most likely pending charges that should disappear within 3-5 business days. No money has actually been taken out from your account for these pending charges.
However, if these multiple charges do not go away after 5 business days, please contact our
Customer Support Team and we will assist you further.
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Why am I being asked to pay additional charges for my international shipment?
Please note that when purchasing any goods online, some or all of these goods may not originate in the country you reside in. Therefore the products may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across ...
How do I remove my Spigen screen protector from my device?
For our thin and flexible screen protectors (Neo Flex or Curved Crystal), try attaching tape to the corner of the screen protector and pulling it off the phone screen. If the screen protector is a little bit thicker (Tempered Glass or Full Cover ...
What payment options do you accept?
The payment options that we accept are: Credit Cards (Visa, Mastercard, Discover, and American Express) Debit Cards PayPal At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway or COD ...
Why am I experiencing an error while trying to place my order or complete the transaction?
There may be several reasons to this. If you have encountered an error while purchasing, such as "Transaction declined, gateway rejected,” please try the following steps: Try using different web browser to place your order Make sure that the billing ...
Do you have any global resellers?
Headquartered in South Korea, there are multiple corporate centers globally. Spigen products are sold in over 60 countries and loved by our fans all over the world! Please note that our general FAQ pages are designed for Spigen USA Stores only. But ...