Shipping
What are the countries you are able to ship to? Can you ship to my location?
If the United States Postal Service or FedEx is able to deliver to your country, then we will be able to ship the package to your address. You may view the available shipping methods and shipping cost estimates by adding the desired items into your ...
Why am I being asked to pay additional charges for my international shipment?
Please note that when purchasing any goods online, some or all of these goods may not originate in the country you reside in. Therefore the products may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across ...
I entered the wrong shipping address for my order. Am I able to change it?
If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you. If your order has already been processed for shipment or is already in transit, we unfortunately are not able to modify the ...
What do I do if I didn't receive my shipment?
If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can best assist you. We want to ensure that all our customers are able to receive and ...
Can you split ship my order?
Unfortunately, we are unable to split ship your order. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-ordered products. Your order will ship out once all of the items in the ...
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Order cut-off time is 10:00 AM PST, so any order ...
How much will it cost to ship my order?
We offer free domestic shipping for standard orders (under 16 oz) to destinations within the contiguous United States! For expedited shipping options or international destinations, shipping costs will vary depending on the carrier, shipping method, ...
Popular Articles
How do I remove my Spigen screen protector from my device?
For our thin and flexible screen protectors (Neo Flex or Curved Crystal), try attaching tape to the corner of the screen protector and pulling it off the phone screen. If the screen protector is a little bit thicker (Tempered Glass or Full Cover ...
How should I clean my case?
Generally, we suggest to our customers to clean our cases with mild soap and warm water or with a damp microfiber cloth. Most stains can be removed using these methods. The products can then be air dried or dried lightly with a paper towel. Please ...
Are the cases NFC compatible?
Yes! If your phone has the NFC function, our cases will be compatible! In general, NFC signals should be able to penetrate through the case so long as the back center of the phone (where the NFC technology is built into the phone's battery) is tapped ...
Why am I experiencing an error while trying to place my order or complete the transaction?
There may be several reasons to this. If you have encountered an error while purchasing, such as "Transaction declined, gateway rejected,” please try the following steps: Try using different web browser to place your order Make sure that the billing ...
Are Spigen cases compatible with wireless charging?
We strive to develop cases that do not hinder or interfere with any functions or capabilities of the device. For this reason, all of our Spigen cases should be compatible with the Qi wireless charging feature of the phone. However, for the Slim Armor ...